Configuring mobile app security settings using your RingCentral online account

Last updated on January 19, 2022
The Mobile App Security section of the RingCentral Online account allows admins to:
  • Enforce blur screen when switching apps.
  • Disable third party keyboard on a user’s mobile device (iOS only).
Screen blurring is helpful if you don't want sensitive information to display while switching between multiple apps open on your iOS device. Disabling a third party keyboard prohibits a user from using another keyboard when typing texts which can expose your device to security risks.  

Note: The screen blurring feature will only be visible if you have several apps open. For iOS and iPad 14.5 OS and later, settings will take effect immediately. For older versions, try restarting or relaunching the app if the settings didn’t load.
  1. Log in to the RingCentral admin portal.
  2. Click More.
  1. Click Security and Compliance > Mobile App Security.
  2. Use the checkboxes to turn the following options on or off:
    • Blur screen when switching apps
    • Allow typing with a third party keyboard
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