RingCentral University
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Germany
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MNC
En
VBUC
Message
Video
Phone
Download
Network Requirements
MNC
United Kingdom
En
Germany
De
MNC
En
VBUC
Message
Video
Phone
Download
Network Requirements
RingCentral University
System Status
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VBUC
> Users
Desktop & web
Mobile
Viewing user profiles in the app desktop and web
Last updated on February 07, 2022
Table of contents
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Every app user has a profile, and these profiles can be edited by the user and viewed by others at any time.
Viewing a user’s profile
You can access another user’s profile anytime you see their profile picture or name anywhere within the app.
One of the methods to find a user’s profile:
Go to
Contacts
via the left-hand navigation bar.
Select a contact category, such as
All contacts
or
Company
via the left pane.
Use the search bar at the upper right or scroll through the list of contacts.
Click on a contact’s name to open their profile.
User’s profile information
Once you’ve accessed a user’s profile, you will see some or all of the following information about that user:
First and last name
Profile picture
Presence
Status
Company
Location
Direct number
Extension number (if applicable)
Email address
Webpage
Call queue members (for call queue extensions)
Performing actions on a user via their profile
While viewing a user’s profile, you can:
Favorite or unfavorite a user via the star icon at the top left
Message the user via the
Message
chat bubble icon
Start a meeting with the user via the
Video
camera icon
Call the user by hovering over the
Direct Number
or
Ext
field and selecting the
Call
phone icon at the far right to call that user
Email the user via the user’s email address
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