Desktop & web

Scheduling a Video meeting for another user on Outlook

Last updated on January 27, 2022
There may be situations where someone in your company would like you to schedule a meeting on their behalf. If you want to schedule a meeting for someone else, they must first assign you as a delegate in their Video settings as well as their Outlook calendar. 
If you schedule a meeting for someone else, that meeting will appear in the other person’s calendar, and they will become the host of that meeting when they join.
Note: To schedule a Video meeting in your Outlook calendar, you must first have the Scheduler Outlook add-in

Scheduling a meeting for another user in Outlook page

  1. Open the Outlook desktop or web app.
  2. If you’re using the new Outlook UI, hover your mouse over New Message at top left and select New Event
    If you’re using the old Outlook UI, click on New Items at top left and select Meeting.
  3. Specify the title of the meeting, participants you’d like to invite, and the timeframe of the meeting.
  4. Add the user you’re scheduling for as a participant.
  5. If you’re using the new Outlook UI, select the More three-dot icon in the top bar and click RingCentral Scheduler.
    If you’re using the old Outlook UI, select Schedule with RingCentral from the top bar.
  6. Under Schedule on behalf of, select the user you’d like to schedule the meeting on behalf of.
  1. Configure the meeting settings to your preferences and then click Update Meeting
  2. Select Send to send the email.
If you’d like to learn more about configuring the Video meeting settings, visit Scheduling a Video session via Outlook
Note: The Schedule on Behalf feature only works with Exchange Online and standalone Outlook 2019 and 2021. It doesn’t work with On-Premise Exchange 2013, 2016, 2019, and standalone Outlook 2013, 2016.
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