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United Kingdom
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En
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RingCentral University
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Setting up call recording in the mobile app
Last updated on February 14, 2022
Table of contents
Configuring call recording
Configuring call recording prompt
With the call recording feature, admins can:
Enable or disable users to record calls at any time by pressing *9 on a phone dialpad.
Enable or disable a prompt once users start or stop recording.
Note: Certain call recording laws apply to the use of call recording features. Admins can configure call recording using the mobile or desktop app.
Configuring call recording
Depending on which device you’re on:
For Android devices, tap the
More
icon at the bottom right.
b. For iOS devices, tap your profile photo at the top left.
Tap
Admin tools
.
Tap
Phone system
>
Auto-receptionist
>
Call recording
.
Toggle
Call Recording
on or off. You can enable or disable the call
recording start/stop prompt
if you want.
Configuring call recording prompt
Tap
Announcement on Start/ Announcement on Stop
.
Choose between Default or Custom.
Tap
Record
to create your own custom start/stop recording prompt.
Select a number where Vodafone Business UC with RingCentral can call you to record your custom recording prompt over the phone, and then tap
Call Now
.
Answer the call and record your custom recording prompt.
Tap
OK
.
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