Intro to administrators in the app

Last updated on February 14, 2022

Administrators, or admins, have the highest level of permissions within their Vodafone Business app account. When a user is given these permissions, they will have access to the Administration page via Settings, where they can add new admin users and configure their company account settings.

Users are assigned as an admin by other admin users. In order to be assigned as an admin, you must be a co-worker in the app — that is, you must be an employee of your company and not added to the app as a guest user.

There are two types of admin users in the app: Super Admins and regular Vodafone Business app admins.

Super Admins

Initially, the account administrator of a Vodafone Business UC account is the person who created the account for the company and is called the Super Admin. This person becomes the Super Admin in both the online account and app.

However, if another user becomes a Super Admin in the app, this doesn’t automatically make them a Super Admin in the online account, and vice versa. For more info about user roles and permissions in the Vodafone Business UC online account, visit Predefined User Roles and Permissions.

Vodafone Business app Super Admins can:

Assign another co-worker as a Super Admin
Access administration settings within the app, where they can create other users and manage certain company app settings
View all private and public teams from the Contacts menu, where they can join private teams, reassign team admins, modify team settings, and more
Request company data export

Vodafone Business UC online account Super Admins can access the Admin Portal, where they can perform the following:

Assign roles and permissions to other users
Set meeting settings for all company users
Change company appearance settings such as company name, physical street address, and more
Unlock accounts that have been locked for too many failed login attempts
Manage data retention for meeting recordings
View company analytics related to messages and meetings
Configure single sign-on
Manage billing information

Vodafone Business app admin permissions

Standard app admin users have the following permissions:

Viewing all guests (i.e., people not on your company's private email domain) in the Contacts menu. Non-admins, on the other hand, can only see guests with which they are in a conversation with
Removing your company guest users on the app. Non-admins can only remove people who have been added but haven't actually signed up yet
Deleting posts made by other people. This includes system-generated posts, such as when a user is added to or joins the team. Note: Admins can't delete posts from conversations in which they aren't a participant
Assigning admin privileges to other co-workers
Managing message data retention
Managing file sharing

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Intro to administrators in the app

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Super Admins

Vodafone Business app admin permissions