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Intro to the app

Last updated on February 14, 2022

The app allows you to seamlessly transition between team messages, video meetings, and phone calls on the web or your desktop and mobile device, allowing you to connect with others wherever you are.

Message

With the Message feature, you can:

Communicate with others one-on-one or in a team
Add GIFs and code snippets
Invite and communicate with guest users (users outside of your company) for free
Share links and files
Create and manage tasks for yourself or others
Share important events to keep your team members informed of your activity

To learn more about what you can do with messaging, visit Intro to Message in the app.

Video

With the Video feature, you can:

Begin, join, or schedule online meetings directly in the app
Broadcast meetings in HD quality to your computer or mobile device
Easily switch between your desktop and mobile device while in a meeting
Join audio through your computer or by dialing in using domestic and global numbers
Share your screen, record, share, and playback meetings, and chat with other meeting attendees during a meeting
Integrate your Outlook or Google calendar to join and manage meetings scheduled in your calendar

Phone

With the Phone feature, you can:

Make or receive calls at any time locally or globally with service in over 100 countries
Use your carrier minutes, WiFi, or cellular data without dropping a call
Protect your data via Vodafone Business UC with RingCentral’s encrypted and redundant data networks
Review call logs, including missed calls, call recordings, and voicemails
Perform call controls such as Call Flip, call switch, call transfer, and call park

To learn more about what you can do under Phone, visit Intro to Phone in the app.

Contacts

The Contacts interface allows you to:

Access a directory of all your account users (both co-workers and guest users) and your personal contacts
Review a list of all your company’s app teams
View a user’s profile and perform app actions such as sending a direct message, starting a video meeting, and calling
Manage app users (if you’re an app admin)
Connect your personal contacts from Outlook, Google, and your mobile device

To learn more about what you can do under Contacts, visit Intro to users in the app.

Messaging notification apps

With integrations, you can:

Shorten sales cycles with popular CRM integrations
Enhance delivery of customer support
Boost user efficiency with cloud file sharing services

To learn more about what you can do under Apps, visit Intro to app integrations.

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