HomeVBUC > Message

Managing a team's members in the mobile app

Last updated on February 14, 2022

Table of contents

If you’re a team admin or a regular member of a team, you will have several options for managing a team’s members, such as adding new members, finding existing members, removing members, or making existing members a team admin. Let’s review each of these methods below. 

Adding members to your team

Depending on the permissions configured by the team admin, you may have the option to add new members to an existing team. Please note that if you’d like to add a member to a private team, you must be a member of that team yourself.
Also, remember that if a team is public, you do not need to add that person to the team — they can simply join whenever they like. To learn more, visit Joining a team in the mobile app
There are several methods for adding a member to your team, but let’s review the most common method below. To add a member to your team, follow these steps:
  1. Navigate to Message via the bottom menu bar
  2. Select a team under the All or Teams tab
  3. Tap on the team’s name at the top
  4. Tap the Add members plus button
  5. Type in the name of a user and select their name from the list OR Enter an email address in the To field
  6. Tap Next in the top right corner 
Please note that if you’re inviting a non-app user to a team, they will receive an email prompting them to set up an account so they can begin conversing with your team.

Viewing team members

To view your team’s members, tap on the team’s name at the top of the team’s message thread. Here, you can view the total number of team members and scroll down to view each member’s profile picture next to their names.

If the Display flags for external guests setting is enabled, the total number of guests will be shown above the member list and a Guest badge will be displayed next to the guest’s name.

Removing a team member

If you’re a team admin, you can also remove a person from a team. To remove someone from your team in the mobile app, follow these steps:
  1. Tap on the team’s name at the top of the team’s message thread
  2. Tap the gear icon located at top right
  3. Under Admin settings, tap Remove team members
  4. Scroll to select the name of the member that you wish to remove from the team OR Enter the member’s name or email address in the To field at the top of the list
  5. Tap Next at top right
  6. Tap Remove in the modal window
Once you’ve removed someone from the team, they will be unable to re-join unless they’re added again. However, if you or another team admin has made the team public, then that person can re-join whenever they like. 
© 1999 - 2022 RingCentral, Inc. All rights reserved.
We've sent you a link, please check your phone!
Please allow a full minute between phone number submissions.
There was an issue with SMS sending. Please try again. If the issue persists, please contact support.