Desktop & web

Adding a park location in your HUD in the app desktop and web

Last updated on February 14, 2022
Parking a call allows you to put a call on hold from one endpoint and resume the call from any other endpoint in the private park location group. You can park a call to your park location and any member can pick it up. To enable this, ensure the HUD feature is enabled and the park location is added to your HUD in the app.
If you're an admin and would like to add a park location group in the online account, visit Park Location Feature Overview.
A private park location group is added to your HUD in the app after an admin adds you as a member and you add it to your presence in the online account. If you’re not seeing the park location, log out and log in again to the app.

Adding a park location in your HUD

When you’re a member of a park location group, but you haven’t added it to your presence in the online account, you can add this park location to your HUD in the app. Moreover, you can add back a park location that you’ve deleted in the app.
  1. Navigate to Phone via the left-hand navigation bar.
  2. Click Park locations under HUD on the left pane.
  3. Click the Add park location icon at the upper-right corner. If there are no park locations added yet, you can click the Add park location button on the empty page.
Add park location
  1. Enter the park location name or extension number, then click Add.
Enter name or extension number of park location
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