Upstream & Downstream MOS Performance widget

Last updated on February 14, 2022
This article describes the Quality of Service MOS dashboard Upstream & Downstream MOS Performance widget.
Upstream and Downstream MOS Performance widget.
The widget shows a graphical representation of MOS for upstream and downstream call legs.
Reported upstream and downstream scores include Quality of Service information for quality experienced via endpoints, locations used, public WiFi  connections, a low bandwidth data connection, or customer uses of narrowband codecs. All legs, including those that are not part of Vodafone Business UC core service, are taken into account. A desirable goal is to maintain an average MOS score of 3.8 over each calendar month for customer sites, uness an exception applies. 
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