Desktop & web

Resolving launch meeting issue in Google Chrome

Last updated on January 26, 2021
There is a current issue regarding clicking Launch meeting from a Chrome browser when you’ve previously checked the Don’t ask me again prompt.
This is most likely a browser caching issue. You can resolve this issue by clearing cookies and relaunching the meeting.

Clearing cookies on Google Chrome

  1. Enter “chrome://settings/siteData” using your Google Chrome browser.
  2. Type “rcm” in the Search cookies field, then click Remove.
  3. Type “”, then click Remove.
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