Desktop & web
RingCentral Scheduler Outlook add-in and RingCentral for Microsoft Outlook plugin comparison
Last updated on February 16, 2022
RingCentral offers integrations with Microsoft Outlook that make scheduling video meetings easier.
The fundamental difference between these two integrations is that
- The RingCentral Scheduler add-in is built using the Microsoft API’s as an Outlook Add-in, a web application that can be used on desktop and the web as well as on Windows and Mac OS.
- The RingCentral for Microsoft plugin is an injection-based native plugin that can be installed as a file package and can be used from Outlook on your desktop only on Windows OS.
Note: In 2020, Microsoft announced that they are blocking injection-based plugins with Outlook for Mac. After a recent update as published in this article, they will be blocking only certain plugins in the newer macOS releases (12.x) due to security and stability concerns.
RingCentral will continue to offer both Outlook Scheduler Add-in as well as Outlook plugin until Microsoft releases more news around blocking plugins.
RingCentral’s Outlook integrations overview
Plugin: RingCentral for Microsoft Outlook plugin
- RingCentral developed and actively maintained
- Supports video, voice, and SMS features
- Supports both RingCentral Meetings (RCM) and RingCentral Video (RCV)
- Works only on Windows OS.
- Click here to learn more and download the RingCentral for Microsoft Outlook plugin.
Add-in: RingCentral Scheduler Outlook Add-in
(Older versions are RingCentral Meetings and RingCentral Video Add-ins)
- RingCentral Meetings and RingCentral Video add-ins are upgraded to unified RingCentral Scheduler Outlook add-in.
- Developed and actively maintained by RingCentral
- Supports both RingCentral Meetings (RCM) and RingCentral Video (RCV)
- For existing RingCentral customers,
- RingCentral Meetings add-in and RingCentral Video add-in should be automatically replaced with RingCentral Scheduler add-in if installed via Microsoft App Source.
- If RingCentral Meetings and RingCentral Video add-ins were installed via manifest file, users have to manually delete them and replace them with RingCentral Scheduler Outlook add-in, which can also be installed via manifest file. Click here to know more.
- For new RingCentral customers,
- The RingCentral Meetings add-in and RingCentral Video add-in do not apply to new RingCentral customers.
- The only Outlook integrations available are RingCentral Scheduler add-in and RingCentral for Microsoft Outlook plugin.
Legacy Plugin: RingCentral Meetings Outlook plugin
- Developed by Zoom for RingCentral Meetings (RCM) only
- Requires the RingCentral Meetings Windows app
- No active development on this product by RingCentral
- This product has been officially sunset
- Recommendation: If this product has been sunsetted for your organization, please download or install the RingCentral Scheduler add-in or RingCentral for Microsoft Outlook plugin.
A comparison guide for selecting a RingCentral Outlook integration
The following table guides you to choose which RingCentral’s Outlook integration best fits your needs depending on your Outlook setup.
Outlook version
|
Scheduler add-in
|
Outlook plugin
|
Microsoft Office 365 subscription
|
Supported
|
Supported
|
On-premise Exchange 2013
|
Supported
|
Supported
|
On-premise Exchange 2016
|
Supported
|
Supported
|
On-premise Exchange 2019
|
Supported
|
Supported
|
Exchange Online
|
Supported
|
Supported
|
Standalone Outlook 2013
|
Supported
|
Supported
|
Standalone Outlook 2016
|
Supported
|
Supported
|
Standalone Outlook 2019
|
Supported
|
Supported
|
VMware Horizon VDI
|
Supported
|
Not Supported
|
Citrix VDI
|
Supported
|
Not Supported
|
The following table guides you to choose which Outlook integration best fits your needs depending on your OS version.
OS
|
Scheduler add-in
|
Outlook plugin
|
Windows 7 32 & 64-bit
Windows 8 32 & 64-bit
Windows 10 32 & 64-bit
|
Supported
|
Supported
|
macOS v10.10 Yosemite, or later versions.
|
Supported
|
Not Supported
|
The following table provides a side-by-side comparison of the RingCentral video (RCV) product features that the Scheduler add-in and Outlook plugin offer.
Feature name
|
Scheduler add-in
|
Outlook plugin
|
Add a RingCentral Video meeting with one click
|
Supported
|
Supported
|
Add RingCentral Video meeting link to the location field
|
Supported
|
Supported
|
Open & synchronize meeting settings with one click
|
Supported
|
Not Supported
|
Add a meeting title
|
Supported
|
Supported
|
Add meeting details in the body of the invite
|
Supported
|
Supported
|
App icon can be added to the toolbar
|
Supported
|
Supported
|
Mute audio for participants
|
Supported
|
Supported
|
Turn off camera for participants
|
Supported
|
Supported
|
Use Personal Meeting ID
|
Supported
|
Not Supported
|
Change personal meeting settings
|
Supported
|
Not Supported
|
Schedule on behalf of *
|
Supported
|
Supported
|
RingCentral Video Non-US dial-in numbers
|
Supported
|
Not Supported
|
Auto-dial the password from email invite
|
Supported
|
Not Supported
|
Room Connector details
|
Supported
|
Not Supported
|
The following table provides a side-by-side comparison of which Outlook versions and RingCentral Outlook integrations work with the “Schedule on behalf of” feature.
Outlook version
|
Scheduler add-in
|
Outlook plugin
|
On-premise Exchange 2013
|
Not Supported
|
Not Supported
|
On-premise Exchange 2016
|
Not Supported
|
Not Supported
|
On-premise Exchange 2019
|
Not Supported
|
Not Supported
|
Exchange Online
|
Supported
|
Not Supported
|
Standalone Outlook 2013
|
Not Supported
|
Not Supported
|
Standalone Outlook 2016
|
Not Supported
|
Not Supported
|
Standalone Outlook 2019
|
Supported
|
Supported
|
The following table provides a side-by-side comparison of the RingCentral video (RCV) security features that the Scheduler add-in and Outlook plugin offer.
Feature name
|
Scheduler add-in
|
Outlook plugin
|
Require meeting password
|
Supported
|
Supported
|
Participants can only join after me
|
Supported
|
Supported
|
Only authenticated users can join
|
Supported
|
Not Supported
|
Only hosts & moderators can share screen
|
Supported
|
Not Supported
|
Enable waiting room
|
Supported
|
Not Supported
|
Use end-to-end encryption
|
Supported
|
Not Supported
|
In conclusion, we hope this article helps select the RingCentral Outlook integration that best suits your needs based on your Outlook setup, OS version, and the product features offered.
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