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RingCX™ from Vodafone Business
MNC
United Kingdom
En
Germany
De
MNC
En
VBUC
Message
Video
Phone
RingCX™ from Vodafone Business
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RingCentral University
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Home
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VBUC
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Admin
> Call handling and forwarding
Call handling and forwarding
Overview
Intro to Call Handling
Managing phone settings
Setting up company call handling
Configuring company call handling in Vodafone Business UC
Setting your company business hours in the Admin Portal
Setting up an Announcement-Only Extension
Setting up a Message-Only Extension
Configuring call handling and forwarding settings
Incoming call handling settings for Vodafone UC users and admins
Configuring Call flip settings
Creating a custom rule in the Admin Portal
Checking for conflicts between custom answering rules
Forwarding calls
Using the Forward all company calls feature
Turning the Forward all calls feature on or off in the app and Admin Portal
Forwarding calls to your Vodafone Business UC number
Forwarding calls to another extension
Forwarding calls to the app
Recording custom greetings in the Admin Portal
Why are my calls not forwarding to third-party numbers?
Setting up call handling and forwarding user templates
Adding a Call Handling template
Setting up your incoming call display and announcement settings
Editing Call Handling templates
Managing Call Handling templates
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