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Phone | Vodafone

Getting Started

Intro to Phone in the app

Intro to RingOut ® in the app

Intro to Call Delegation in the Phone app

Intro to shared voicemail

Intro to Vodafone Business UC's voicemail-to-text feature

Intro to the park location feature

Making and receiving calls

Making and receiving calls in the Vodafone UC with RingCentral app

Flipping a call in the app

Using phone call controls in the Vodafone UC with RingCentral app

Managing phone call participants in the Vodafone UC with RingCentral app

Parking and retrieving calls in the Vodafone UC with RingCentral app

Handling multiple calls in the Vodafone UC with RingCentral and Phone apps

Using the standalone window for phone calls in the app

Transferring a call in the Vodafone UC with RingCentral app

Turning on and using RingOut in the app

Voicemail and recordings

Accessing and managing your voicemail

Managing shared voicemail recipients

Recording phone calls in the Vodafone UC with RingCentral app

Managing Vodafone Business UC call recordings

Initiating On-Demand Call Recording

Turning on on-demand or automatic call recording

Automatic call recording FAQ

Phone settings and call rules

Managing phone settings in the Vodafone UC with RingCentral app

Managing call waiting

Assigning ringtones for incoming calls in the Vodafone UC with RingCentral app

Removing background noise during a phone call

Changing a voicemail PIN

Setting up your caller ID

Pairing a deskphone with the Vodafone UC with RingCentral app

Call history

Call Log Overview

Viewing and managing your call history in the Vodafone UC with RingCentral app and Admin Portal

Deleting your call history in the Vodafone UC with RingCentral apps and Admin Portal

Vodafone Business UC call log definitions

Heads-up display

Turning on and accessing the Heads-up display in the app

Managing your HUD extensions in the app

Monitoring live calls in the Vodafone UC with RingCentral app

Using the HUD for Group Call Pickup in the Vodafone UC with RingCentral desktop and web app

Using delegated lines in the Vodafone UC with RingCentral app

Calling on behalf of another user in the app

Faxing

Sending a fax with Vodafone Business UC

Viewing and managing faxes with Vodafone Business UC

Send Faxes Using Email via Email-to-Fax Feature

Supported file attachments for Vodafone Business UC Fax

Turning on fax features in the Admin Portal

Setting up a fax cover page

Setting up Email-to-Fax in Vodafone Business UC

Finding the fax number of your extension

Setting up outbound fax settings in the Admin Portal

Download Voicemail and Fax Messages as Admin

Conferencing

Starting a conference call in the app

Conferencing Frequently Asked Questions

Audio Conference Touch Tone Commands

Vodafone Business UC Audio Conferencing Premium Dial-in Numbers

Reset Host and Participant Codes for Conference

Troubleshooting

Troubleshooting audio issues in the Vodafone UC with RingCentral apps

Troubleshooting issues with sending or receiving faxes

Calling Unavailable error in the Vodafone UC with RingCentral apps

Problems with calls going straight to voicemail

Participants can't share audio during Vodafone Business UC Conference

Understanding network quality indicators in the desktop and web app

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