Plans with License

View Vodafone Business Unified Communications Plans1.
Compare plan features and services including Voice, Video, Messaging, Analytics and Integrations.
Entry5
Standard5
Premium5
Standard Voice Only5
Premium Voice Only5
Administration
Multi-site admin and management
Get the flexibility to manage and support your branch offices based on their unique operational needs.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Apps
Mobile apps for iOS® and Android™
Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Included in plan
Calling & PBX

Visual voicemail and Voicemail-to-email

Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first. Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
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Included in plan
Included in plan
Included in plan
Included in plan
Included in plan

Call management and phone system administration

"Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
Answering rules
Call forwarding
Call transfer
Call screening
Call flip
Call logs
Presence
Notifications
Shared lines*
Call park
Intercom*
Paging*
*Not available with Entry."
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Included in plan
High-definition (HD) voice
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
Included in plan
Included in plan
Included in plan
Included in plan
Included in plan

Internet fax

Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Included in plan

Audio conferencing (max. participants)

Available as an add-on
100
200
100
200

Multi-level auto attendant

Answer callers automatically with customised greetings, and ensure every call is directed to the right employee or department.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Included in plan

Call recording

Automatic call recording: Set your Vodafone Business UC phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with Vodafone Business UC, Forwarding Number.
Learn more
Available as an add-on
On-demand
Automatic
On-demand
Automatic
Voicemail-to-text
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first.
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Up to 8-digit extensions with site codes
Simplified intra-site dialing for large multi-site customers.
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Hot desking
Allows users to log in to shared phones to access their own Vodafone Business UC extensions, voicemail and greetings, and other features.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Advanced call handling including Whisper, Barge and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customised roles/permissions.
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan

Limited Extensions3

The Limited Extension is an extension with limited features. Limited Extension is available as an optional Add-on for Vodafone Business UC with RingCentra Standard or Premium subscriptions.
Learn more
Available as an add-on
Optional Add On
Optional Add On
Optional Add On
Optional Add On
Instant Messaging & Presence
Team messaging
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
Learn more
Included in plan
Included in plan
Included in plan
Available as an add-on
Available as an add-on

Document sharing

Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
Included in plan
Included in plan
Included in plan
Available as an add-on
Available as an add-on
Integrations
Popular Office Suite Integrations with O365, Google Workspace and more
Vodafone Business UC with RingCentral offers a large ecosystem of integration apps in the communications and collaboration space to maximise productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Included in plan
Single Sign-on
Users can log in to Vodafone Business UC service automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses the service from any device.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Popular CRM integrations with Salesforce, Zendesk, and more2
Bring the functions and features of Vodafone Business UC into your business apps such as Salesforce, Zendesk, Microsoft Dynamics, ServiceNow, etc.
Learn more
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan

Developer platform and custom integrations

RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Visit Developer Portal
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Meetings & Video

Video conferencing (max. participants)

Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium (up to 200)
Standart (up to 100)
Available as an add-on
100
200
Available as an add-on
Available as an add-on
High-definition (HD) video
Vodafone Business UC delivers crystal-clear HD quality video and voice.
Available as an add-on
Included in plan
Included in plan
Available as an add-on
Available as an add-on
Reporting

Call log reports

Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
Learn more
Included in plan
Included in plan
Included in plan
Included in plan
Included in plan
Quality-of-service reports
Gain the ability to proactively review overall Vodafone Business UC system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
Learn more
Available as an add-on
Included in plan
Included in plan
Included in plan
Included in plan
Real-time analytics
Gain real-time insights into your Vodafone Business UC system and gather business-relevant data, alerts, and reporting metrics.
Available as an add-on
Included in plan
Included in plan
Included in plan
Included in plan

Live Reports4

Live Reports provide access to queues and queue members’ call activity data near real-time. Formatted in easily configurable dashboards, Live Reports provides a snapshot of trending data metrics in an easy-to-read graphical format. With multiple views and filtering options, you can target your report to show exactly what you need to know.
Learn more
Available as an add-on
Optional Add On
Optional Add On
Optional Add On
Optional Add On
  • 1Only one license type has to be chosen for the whole customer instance
  • 2Additional charges from 3rd party vendors apply
  • 3Limited Extensions cannot exceed 10% of the total number of licenses per Customer account, for example, if a Customer has 100 full stack licenses (standard or premium), no more than 10 licenses can be limited extensions
  • 4Live Reports license enforcement will not be fully implemented until March 23. Using Live reports will still require a license per monitored and monitoring user or admin.
  • 5Recommended maximum of 20k phone numbers per account. For accounts that require more than 20k phone numbers please contact your sales representative for guidance.
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