Whether you're an Apple or Android user, you can use your smartphones and tablets to make and receive calls, join and host meetings, team message coworkers and partners, send and receive faxes and texts, set up and join conferences, and configure phone system settings, notifications, and voicemail.
Automatically convert voicemail messages into text form so users can screen messages easily and respond to the most important call first. Access voicemail messages from your desk and mobile phones, email, desktop app, and online account.
"Sophisticated call management, enabling you to configure your phone system across the entire company, regardless of location or device. Optimize communication with custom admin and user configurations online or using the mobile app.
Call management features include:
Answering rules
Call forwarding
Call transfer
Call screening
Call flip
Call logs
Presence
Notifications
Shared lines*
Call park
Intercom*
Paging*
*Not available with Entry."
To consistently deliver the highest HD quality possible, RingCentral utilizes the Opus Interactive codec for audio and video, as well as the G.722 codec for audio.
Included in plan
Included in plan
Included in plan
Included in plan
Included in plan
Internet fax
Send and receive faxes from your computer, mobile device, Microsoft Outlook, cloud storage providers (such as Dropbox), and more.
Automatic call recording: Set your Vodafone Business UC phone system to automatically record inbound and outbound calls for individual users or inbound calls for departments.
On-demand call recording: Allows Users to manually record phone calls anytime using an IP Phone provisioned with Vodafone Business UC, Forwarding Number.
Advanced call handling including Whisper, Barge and more
Advanced call management controls (monitor, whisper, barge, takeover) to allow authorized users to listen in on employee calls with clients to monitor the conversation, provide coaching, and facilitate discussion.
Other features include overflow call queues, user groups, and role-based access control with customised roles/permissions.
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Limited Extensions3
The Limited Extension is an extension with limited features. Limited Extension is available as an optional Add-on for Vodafone Business UC with RingCentral Standard or Premium subscriptions.
Collaborate more effectively with colleagues, clients, and contractors with team messaging, task assignment, calendar sharing, and more. Also, utilize out-of-the-box integrations with Jira, Asana, Box, Google Drive, OneDrive, and more.
Access documents and files stored on your computer or your Google Drive, Box, OneDrive, and Dropbox accounts and easily share them with your team members.
Included in plan
Included in plan
Included in plan
Available as an add-on
Available as an add-on
Integrations
Popular Office Suite Integrations with O365, Google Workspace and more
Vodafone Business UC with RingCentral offers a large ecosystem of integration apps in the communications and collaboration space to maximise productivity and efficiency. Get integrations for bots, AI, analytics, archiving, automation, productivity, and more.
Users can log in to Vodafone Business UC service automatically with their corporate credentials. Reduce the IT cost of assisting in password recovery and benefit from a central authentication point that securely accesses the service from any device.
RingCentral APIs let you create your own custom applications and seamlessly integrate business communications into your key business processes, so you can automate workflows, drive efficiency, and gain valuable insight from communications data.
Vodafone Mobile Integration is an optional add on available to users who have a Vodafone Business Mobile service. Features include unified voicemail service and unified corporate directory. Users can simplify their experience by forwarding call to their mobile handset and access voicemail from a single location. All mobile phone users can be added to the directory for ease of calling within the business
Hold video meetings with screen sharing, in-meeting public and private chat capabilities—anytime, anywhere, on any device.
Maximum number of participants varies by the video platform:
Premium (up to 200)
Standart (up to 100)
Available as an add-on
100
200
Available as an add-on
Available as an add-on
High-definition (HD) video
Vodafone Business UC delivers crystal-clear HD quality video and voice.
Available as an add-on
Included in plan
Included in plan
Available as an add-on
Available as an add-on
Reporting
Call log reports
Get a complete record of all your inbound and outbound calls and faxes. View the name of the caller, the number or extension dialed, as well as the time, date, and duration of the call.
Gain the ability to proactively review overall Vodafone Business UC system health and diagnose quality issues impacting users. A holistic overview of quality measured by location, endpoint, codec, ISP, and more enables easier monitoring and faster troubleshooting.
Gain real-time insights into your Vodafone Business UC system and gather business-relevant data, alerts, and reporting metrics.
Available as an add-on
Available as an add-on
Included in plan
Available as an add-on
Included in plan
Live Reports4
Live Reports provide access to queues and queue members’ call activity data near real-time. Formatted in easily configurable dashboards, Live Reports provides a snapshot of trending data metrics in an easy-to-read graphical format. With multiple views and filtering options, you can target your report to show exactly what you need to know.
1Only one license type has to be chosen for the whole customer instance
2Additional charges from 3rd party vendors apply
3Limited Extensions cannot exceed 10% of the total number of licenses per Customer account, for example, if a Customer has 100 full stack licenses (standard or premium), no more than 10 licenses can be limited extensions
4Live Reports license enforcement will not be fully implemented until March 23. Using Live reports will still require a license per monitored and monitoring user or admin.
5Mobile Integration add on is available only with an active Vodafone Business Mobile service.
6Recommended maximum of 20k phone numbers per account. For accounts that require more than 20k phone numbers please contact your sales representative for guidance.