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Intro to the app

Last updated on February 14, 2022

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The app allows you to seamlessly transition between team messages, video meetings, and phone calls on the web or your desktop and mobile device, allowing you to connect with others wherever you are.


With the Message feature, you can:
  • Communicate with others one-on-one or in a team 
  • Add GIFs and code snippets
  • Invite and communicate with guest users (users outside of your company) for free 
  • Share links and files 
  • Create and manage tasks for yourself or others
  • Share important events to keep your team members informed of your activity
To learn more about what you can do with messaging, visit Intro to Message in the app.


With the Video feature, you can:
  • Begin, join, or schedule online meetings directly in the app
  • Broadcast meetings in HD quality to your computer or mobile device
  • Easily switch between your desktop and mobile device while in a meeting
  • Join audio through your computer or by dialing in using domestic and global numbers
  • Share your screen, record, share, and playback meetings, and chat with other meeting attendees during a meeting
  • Integrate your Outlook or Google calendar to join and manage meetings scheduled in your calendar


With the Phone feature, you can:
  • Make or receive calls at any time locally or globally with service in over 100 countries
  • Use your carrier minutes, WiFi, or cellular data without dropping a call
  • Protect your data via Vodafone Business UC with RingCentral’s encrypted and redundant data networks
  • Review call logs, including missed calls, call recordings, and voicemails
  • Perform call controls such as Call Flip, call switch, call transfer, and call park
To learn more about what you can do under Phone, visit Intro to Phone in the app.


The Contacts interface allows you to:
  • Access a directory of all your account users (both co-workers and guest users) and your personal contacts
  • Review a list of all your company’s app teams
  • View a user’s profile and perform app actions such as sending a direct message, starting a video meeting, and calling 
  • Manage app users (if you’re an app admin)
  • Connect your personal contacts from Outlook, Google, and your mobile device
To learn more about what you can do under Contacts, visit Intro to users in the app.

Messaging notification apps

With integrations, you can:
  • Shorten sales cycles with popular CRM integrations
  • Enhance delivery of customer support
  • Boost user efficiency with cloud file sharing services
To learn more about what you can do under Apps, visit Intro to app integrations.
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