App Integration Admin Controls (Calendar, Contacts & File Share): Ability for service web admins to limit app integrations for all users within account.
External Shared Directory: Upload a list of external contacts that will be available in RingCentral endpoints (deskphones, desktop app and mobile app)
Call Queue Forward All Calls: Easily forward all call queue calls to voicemail, an extension or external number, or an announcement with the click of a switch.
Outbound CLI Restriction Enhancements: Allow customers to restrict direct numbers or company numbers from user outbound cli setting.
Advanced Roles Based Permissions: Apply a more granular set of user admin permissions within your account.
Call Queue Forward All Calls: Call queue managers can forward all call queue calls with the click of a switch
Enhanced Device Analytics & Reporting: Available to all Premium & Premium Voice Only customers, Enhanced Device Analytics & Reporting enables admins to proactively monitor the global health of the company’s deskphone infrastructure.
Device Support
Device firmware updates: Phone firmware upgrades now follow a quarterly schedule, making it easier for IT administrators to plan around rollout events.
Device Custom Key Layout Support: Allow users to configure and customize their phone key layouts on a per device model basis. (see supported device list here)
Multi User Device Support: As an admin, you can set up multiple users with a single ATA, allowing you to quickly and efficiently provision your workforce.
Vodafone Business UC Desktop and Mobile app
Pop out conversation: Allow user to pop out multiple conversations into separate new windows for better multi-tasking.
Call-specific ringtones: Set specific ringtones for each of your phone numbers.
Message Reminders: Allow user to set a reminder for a message so that they can receive a notification and revisit this message at a later time
Upload custom ringtone: Allow users to upload audio files to use as more appealing personalized ringtones.
E2EE (end to end encryption) phone calling: Ability to add additional encryption for voice calls.
Updated In-Call UX to improve call management: Improved client UX to manage simultaneous calls (such as call merge or call swap)
Contacts filter search based on Department: Find contacts more easily within your account (mobile app only).
Security
Enhanced Password Rules: Password composition rules for your VBUC account are now more secure.