Welcome Email sent in local user language (including Multi Site): User Welcome email now sent in users local language (supported languages only).
Add Forwarded Company Number to the Restricted CLI list per user: Allow admins to restrict forwarded company number to be caller id for users.
Add Presence share details options to User Settings template: Options to allow admins to configure share details in User Settings template
Add Department and other missing settings to User Settings Templates: Update users' associated department in bulk.
Sites for Paging groups: each paging group must be assigned to a site when multi-site feature is enabled
New Licenses & Inventory: Decommission the old UI pages
Restrict Group Extension Members: Restrict extensions from being added to Call Queues, Call Monitoring, Park Locations based on their assigned “role domain”
Vodafone Business UC Desktop and Mobile app
Message Replies: Ability to quickly and easily reply to a message in a conversation (enabled by default)
Core PBX Functionality
Enhanced Reserved Extension Logic: increased flexibility in how available extension number ranges are managed, reducing potential overlaps with emergency and special number dial plans
Default Area Code for Germany & Austria: Ability to make local calls without having to enter the full telephone number (SNOM, Poly, & Yealink deskphones). Note this feature is already supported on applications.
Call Queue - All agents busy: Queue calls can be routed to other extensions or numbers when all agents are busy, unavailable, or available but do not answer.
Inter-site Call Routing: Administrators and Users can now forward calls from the Main site to Branch sites and from Branch-to-branch sites using Call Rules
PIQ (Position in Queue) & EWT (Estimated Wait Time) in Call Queue: When the feature is enabled, callers entering a call queue hear the PIQ/EWT announcements.
Device Support
Custom Key Layout for Poly VVX 350: Custom Key Layout for Poly VVX 350
Poly Rove Multi-User Device Provisioning: Support single cell (1 base) and multi-user device configuration : 1 B1 or 1 B2 base station with up to 10 handsets (Poly Rove 20/30/40)
Firmware Updates
Poly VVX FW 6.4.7 for Poly VVX series
SNOM firmware 10.1.193.14 for D715, D717, D735, D785
Mitel 6.4.0 sp2 for 6800, 6900 and 6900W series
BYOD/Assisted Provisioning for AudioCodes MP124, MP504/4S, MP508/8S
Platform Integrations
Dynamics Voicemail Logging: Users can now access their voicemail recordings within their Dynamics CRM
Salesforce Automatic Contact Creation: Incoming or outgoing calls/texts from unrecognized numbers will now trigger auto-contact creation
Salesforce Admin Settings Visibility: End users can now view key admin-configured settings in the Integration Console
Dynamics CRM Association Improvements
HubSpot Frictionless Object Access: Hyperlinked CRM Objects – Contacts, Companies, Deals, and Tickets now appear as clickable links