Caller ID administration enhancements: Quickly update caller ID settings for all phones or features at once.
Emergency Address Verification Improvements: Updated address validation database. Users will now be presented with a selection of one or multiple address matches to select the exact match.
Bulk delete unassigned extensions: Easily manage unassigned extensions in service web
Call Queue Enhancement -Agent availability controls:Admins can now configure which agents can have the ability to turn on/off "Accept Queue Calls" toggle.
Site and Call Queue Call Handling Templates: Set custom rules for sites and call queues using templates.
Site Call Recording Settings: Automatic and On-Demand recording settings can be configured on a per site location basis
Core PBX Functionality
Call Queue Enhancement: Multiple calls per agent: Agents in a call queue can now be configured to receive multiple calls (1-5) concurrently.
Call Queue Enhancement: Agent availability controls: Admins can now configure which agents can have the ability to turn on/off “Accept Queue Calls” toggle.
Vodafone Business UC Desktop and Mobile applications
Improved Voicemail settings access: Entry point directly in the Desktop App UI to access Voicemail settings.
Live transcription: Italian and Portuguese & French:Support for Italian, Portuguese & French languages when using closed captions or live transcriptions service available within VBUC meetings.
Device Support
New Device certification and assisted provisioning support for the following devices:
SNOM M500
Poly ATA 402
Poly CCX 505
Avaya J129
Firmware Updates
Avaya J100 4.1.5 for J100 series
Mitel 6.4 sp2 for 6800, 6900, 6900W
Poly Edge FW 8.2.2 for Edge series
Yealink FW 124.86.25.6 for T34W
Security
Role-based MFA (using authenticator app) policy: Administrators can enforce multi-factor authentication (MFA) for specific roles.
Restrict Email Domain for Notifications & Other emails: The ability to restrict specific email Domains for an account when generating email notifications
Restrict GeoIP/IP for Apps & Service Web: Network Access controls
Invite by Video Call (Desktop App): VBUC desktop application now supports inviting another user in the same account via video call. When participants are waiting for another user, they can simply call them, and users can join with a click.
Message Threading: Support for message threading in VBUC chat