Release notes > RingCX™ from Vodafone Business

Release Notes

RingCX™ from Vodafone Business

Stay up to date with the latest features, improvements, and bug fixes for RingCX™ from Vodafone Business.

Version 26.3.1

Release date: July 2026

What’s new

This is the July Release Note Summary.

We may update these Release Notes to document additional resolved and known issues.

July Release Notes summary

RingCX™ Core

Hold Timer
SPOG Admin - Try It Now
Multilingual call position in queue announcement

RingCX Integrations

Salesforce CTI enhancement for dock mode

RingCX Analytics

Simplified Reports and Dashboards

AI Quality Management

Compliance Signals dashboard

User Education (KB Updates)

Outbound dialer and lead capabilities
AI trackers configuration for voice calls
Real-time translation for digital channels
Feedback collection for virtual agents
Salesforce Lead List Loader management
Callback enablement for Service Cloud Voice
Analytics reporting model and data dictionary

RCU Highlights

RingCX Certification updates
SMS channel creation video
AI Quality Management coaching and setup resources

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